3par 8200 cage, PSU Failure

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T16
Posts: 67
Joined: Mon Mar 09, 2020 8:34 am

3par 8200 cage, PSU Failure

Post by T16 »

Anyone had one fail?
We added some cages not 4 months ago, and had a DC failure on PSU and a new one delivered and fitted.

A 4 month life for such a component is ludicrous, and I am wondering whether its possible that the DC failure message from the PSU might be sprurrious.

The technician took the old one away unfortunately, and it was displaying an amber light.

Hardly confidence inspiring for enterprise grade storage!
MammaGutt
Posts: 1578
Joined: Mon Sep 21, 2015 2:11 pm
Location: Europe

Re: 3par 8200 cage, PSU Failure

Post by MammaGutt »

T16 wrote:Anyone had one fail?
We added some cages not 4 months ago, and had a DC failure on PSU and a new one delivered and fitted.

A 4 month life for such a component is ludicrous, and I am wondering whether its possible that the DC failure message from the PSU might be sprurrious.

The technician took the old one away unfortunately, and it was displaying an amber light.

Hardly confidence inspiring for enterprise grade storage!


Thats why they are redundant right?

Everything fails from time to time and things often fail during the first 6 months of operation if there was any defects from the factory. I wouldn't care much for one PSU, but I would start asking questions when it goes above 5% of total (and more than 1).
The views and opinions expressed are my own and do not necessarily reflect those of my current or previous employers.
ailean
Posts: 392
Joined: Wed Nov 09, 2011 12:01 pm

Re: 3par 8200 cage, PSU Failure

Post by ailean »

We have 10 8000 series PSUs, most in year 5 now, and I think we may have had one failure, but that was a while back.
As mentioned I'd always expect the chance of some sort of failure within the first few months.

Generally the 3PAR kit has been solid, in 10+ years I've only seen a couple of PSUs, some DIMMs, couple of SFPs/cards and a lot of 15k disks fail (SSDs have been a lot better). None of them have caused any outage. ;)
T16
Posts: 67
Joined: Mon Mar 09, 2020 8:34 am

Re: 3par 8200 cage, PSU Failure

Post by T16 »

Nice, thanks for the feedback, hopefully just bad luck and not a bad batch of PSUs
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