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 Post subject: Wipe 3PAR 7400 (3.2.2 MU6)
PostPosted: Sat Sep 18, 2021 3:19 pm 

Joined: Fri Apr 04, 2014 1:35 pm
Posts: 6
Hi 3PAR Experts,
I have a 3PAR that is not in HPE contract. Need to wipe the 3PAR and re-run the OOTB procedure. Looks like since 3.2.2 MU4 console user has been removed. Tried running following from 3paradm user login from serial console and got this -

# setsysmgr -f wipe 3par7440c
Are you sure you want to run setsysmgr wipe?
select q=quit y=yes n=no: y
Error setting system state. System has already been started up.

Do I need any additional commands to run in order to get this command run successfully... or... is there any way to reboot and from either Whack prompt run a wipe command?

Or is there any other way to wipe the system without calling HPE support?

Thanks in advance.


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 Post subject: Re: Wipe 3PAR 7400 (3.2.2 MU6)
PostPosted: Sun Sep 19, 2021 2:50 pm 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1327
Location: Europe
Console user is time based. I’ve yet to encounter not being provided the console password for a wipe even without a support contract.

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The views and opinions expressed are my own and do not necessarily reflect those of my current or previous employers.


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 Post subject: Re: Wipe 3PAR 7400 (3.2.2 MU6)
PostPosted: Wed Oct 20, 2021 7:45 am 

Joined: Tue Oct 05, 2021 4:35 am
Posts: 7
MammaGutt wrote:
Console user is time based. I’ve yet to encounter not being provided the console password for a wipe even without a support contract.


What do you mean by time based? The password you get from HPE support expires after some time?


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 Post subject: Re: Wipe 3PAR 7400 (3.2.2 MU6)
PostPosted: Wed Oct 20, 2021 3:36 pm 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1327
Location: Europe
carlos1800 wrote:
MammaGutt wrote:
Console user is time based. I’ve yet to encounter not being provided the console password for a wipe even without a support contract.


What do you mean by time based? The password you get from HPE support expires after some time?


Correct. Passwords for system created account are only valid for an hour (if time based passwords (default) are chosen) on later software versions.

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The views and opinions expressed are my own and do not necessarily reflect those of my current or previous employers.


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 Post subject: Re: Wipe 3PAR 7400 (3.2.2 MU6)
PostPosted: Sat Nov 13, 2021 10:04 am 

Joined: Tue Jul 08, 2014 2:56 pm
Posts: 41
I had the same problem today. What I did is the following:

- remove node0 and extract the boot sata ssd
- use a sata-to-usb adapter to connect the boot sata ssd to a Linux machine
- mount /dev/sdX2 /mnt
- vi /mnt/etc/passwd
- Remove the * in the line with the console user, save and quit
- umount /mnt
- Repeat for /dev/sdX3
- Reassamble node0 and connect to the serial console. I was now able to access the console user by pressing return on the password prompt.

Quote:
3PAR(R) InForm(tm) OS 3.2.2.390 serial-0 ttyS0
serial-0 login: console
Password:
RtP_sE: error string is: access denied
Last login: Fri Nov 12 20:28:54 CET 2021 on ttyS0
Linux serial-0 2.6.32 #1 SMP Sun Jan 31 19:16:14 PST 2016 x86_64

Usage of the HP 3Par Operating System is subject to the terms of
the End-User License Agreement (EULA), with the exclusion of software licensed
under other terms. The EULA can be found in /usr/share/doc/tpd/copyright.

Many of the programs included with the Hp 3Par Operating System are
freely redistributable; the exact distribution terms for each program
are described in the individual files in /usr/share/doc/*/copyright.

No directory, logging in with HOME=/

3PAR Console Menu serial-0 3.2.2.390

1. Out Of The Box Procedure
2. Re-enter network configuration
3. Update the CBIOS
4. Enable or disable CLI error injections
5. Perform a Node-to-Node rescue
6. Set up the system to wipe and rerun ootb
7. Cancel a wipe
8. Perform a deinstallation
9. Update the system for recently added hardware (admithw)
10. Check system health (checkhealth)
11. Finish SP-to-Node rescue procedure
12. Exit
>


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