Hi,
A F-Class drive should work in E-Class and visa versa.
The 1TB drives for E- and F-Class have the same HP partnumbers * 640816-001 for the EOL Seagate ST31000340NS * 649984-001 for the EOL HITACHI HUA722010ZLA330 * 677190-001 for the new SEGLE0600GBFC15K (ST3600057FC)
According to the 3PAR FRU Database, both Seagate drives are compatible with E- and F-Class, though a InFormOS / 3PAR OS patch might be required for the newer Seagate disk. The Hitachi drive is NOT compatible with E-Class systems.
Are you sure that you have send your customer a genuine HP part with any of the any part- numbers for a Seagate disk ?
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