Page 1 of 2

HPE 3PAR Service processor 5.0.7.0-28213 high CPU

Posted: Wed Aug 12, 2020 4:33 am
by profp62
Hi all

After upgrading SP to version 5.0.7.0-28213 from 5.0.6, i have problem with CPU.
After SP start / restart CPU load increases continuously and after one week is at 100 %.
I have two SP on this site and exactly the same behavior. Some ideas ? I didn't find any info ...

Thanks

Frantisek

Re: HPE 3PAR Service processor 5.0.7.0-28213 high CPU

Posted: Wed Aug 12, 2020 10:43 am
by MammaGutt
I would log a support case with HPE.

Re: HPE 3PAR Service processor 5.0.7.0-28213 high CPU

Posted: Wed Aug 26, 2020 5:38 am
by T16
I am seeing EXACTLY the same.

After a period of time, the cpu just ramps up and up, until it sits continuously high, for hours. I have never waited more than 24hrs to see if it eventually settles down, but yeah, same issue here I am afraid.
I Just tend to reboot the SP's, but it comes back again a few days later.

Did you log a case? If so, I will too.

Re: HPE 3PAR Service processor 5.0.7.0-28213 high CPU

Posted: Wed Aug 26, 2020 11:44 am
by T16
Oh I forgot... you have your vSP's hooked into vcenter with cross-stack analytics?

We do, and each time the vSP gets rebooted, it loses connection and we get a degraded error with the cross stack analytics until I go in manually and re-apply the same existing settings and its fine again.

What a ****show this 5.0.7 release is, I wish I had never bothered!

Re: HPE 3PAR Service processor 5.0.7.0-28213 high CPU

Posted: Mon Aug 31, 2020 10:44 pm
by T16
lol typical, after rebooting the vSP's a good few times, the problem has gone away for the time being.

Re: HPE 3PAR Service processor 5.0.7.0-28213 high CPU

Posted: Wed Sep 16, 2020 3:51 pm
by profp62
Hi all

I wasn't here for some time.

Yes i did log support case and the answer was, that is common well known bug in 5.0.7 :-)

No service note, no info on download portal ....

Should be repaired in next version.

Please stay on 5.0.6.1.

Bye

Re: HPE 3PAR Service processor 5.0.7.0-28213 high CPU

Posted: Thu Sep 24, 2020 9:26 am
by MammaGutt
https://support.hpe.com/hpesc/public/do ... 02915en_us

5.0.7.1 seems to have a fix for high CPU.

Re: HPE 3PAR Service processor 5.0.7.0-28213 high CPU

Posted: Mon Sep 28, 2020 6:47 am
by sanjac
I'm having the same problem
is 5.0.7.1. available for download?I can't find it

Re: HPE 3PAR Service processor 5.0.7.0-28213 high CPU

Posted: Mon Sep 28, 2020 3:38 pm
by cali
At the moment, you have to open a case.

Re: HPE 3PAR Service processor 5.0.7.0-28213 high CPU

Posted: Thu Oct 01, 2020 1:41 pm
by T16
Available for download now via myenterpriselicense.