Problem with 4.2.7 OS Update

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profp62
Posts: 46
Joined: Wed Feb 19, 2014 12:53 pm

Problem with 4.2.7 OS Update

Post by profp62 »

Hi

I have 4.2.6 OS. I should upgrade - The following packages are ready for install HPE Primera OS Update 4.2.7. Ok.

HPE Primera OS Update 4.2.7 system readiness checks failed with :

Update to PK-4.2.7.3 requires the HPE Primera OS Upgrade Tool to be at version 34, but the array only has version 33.
Please load the latest HPE Primera OS Upgrade Tool onto the system and retry.

When i try it :

Failed to extract from ISO file: The package OS-4.2.0.21-U034 is already installed

Now i'm confused. I cannot find anything about this behaviour.

Someone knows ?

Thanks
profp62
Posts: 46
Joined: Wed Feb 19, 2014 12:53 pm

Re: Problem with 4.2.7 OS Update

Post by profp62 »

I did the upgrade and everything seems to be ok ...
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Richard Siemers
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Posts: 1333
Joined: Tue Aug 18, 2009 10:35 pm
Location: Dallas, Texas

Re: Problem with 4.2.7 OS Update

Post by Richard Siemers »

Please open a case to get specific guidance for your array. Curious to know if there was a patch skipped along the way, or what they find.
Richard Siemers
The views and opinions expressed are my own and do not necessarily reflect those of my employer.
wbbouldin
Posts: 49
Joined: Wed Mar 11, 2015 2:16 pm

Re: Problem with 4.2.7 OS Update

Post by wbbouldin »

This is a really late reply, but the Upgrade Tool package name for Primera start wtih UT-. So if you tried to load an Upgrade Tool that starts with OS-, you'll get an error, since this is the Upgrade Tool for 3PAR and can't be used on Primera. Just wanted to respond in case this came up for anyone else.
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