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Redirect SP calls
Posted: Tue Feb 25, 2014 5:01 am
by 3padm
Hi,
Does anyone know if the SP 'phone home' feature can be set to email internally - say to me rather than HP?
Looking at doing this on an expired array.
Thanks
Re: Redirect SP calls
Posted: Tue Feb 25, 2014 6:06 pm
by Josh26
The "phone home" feature feeds into a proprietary system - but you can easily configure alerts via email to yourself. In fact I highly recommend configuring such alert as opposed to waiting on HP to contact you in case of an issue.
Look at section 6.3 of the service processor guide (sorry about the URL...):
http://h20565.www2.hp.com/portal/site/h ... .492883150
Re: Redirect SP calls
Posted: Wed Feb 26, 2014 2:24 pm
by 3padm
ah that was almost too obvious ;0)
Thank you for your assistance...
Re: Redirect SP calls
Posted: Fri Feb 28, 2014 3:27 pm
by mujzeptu
Hmm, I set it up to point towards my mailserver.com, but now its trying to send emails to
root@mailserver.com?? Anyone know how to change this?
Re: Redirect SP calls
Posted: Mon Mar 03, 2014 6:50 am
by 3padm
What version is your SP, perhaps this is a bug? What do the logs show when you 'test mailhost'?
If still under support, may be worth asking HP for fix?
Re: Redirect SP calls
Posted: Mon Mar 03, 2014 4:09 pm
by mujzeptu
3.1.2 (MU1) on a V400 array.
SP-4.1.0.GA-78 for the SP version.
Maybe I am missing something in the setup? I log into the SP, go to Setup, then configure mailhost...
I have our SMTP IP address in the first, domainname.com in for mail host, then in from id override is my name.name (from the first part of email address) and then in additional send-to I have my full email address?
When I do a test it works fine and emails me the test and all appears well.... is there something or somewhere else I need to configure? I get daily an email saying
root@domainname.com mailbox is full, yadda yadda, etc, etc...