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 Post subject: 3par 10800 spvar password after upgrading to 3.1.3 P01
PostPosted: Wed Jun 04, 2014 3:39 am 

Joined: Sat Dec 14, 2013 3:32 pm
Posts: 1
Dear All
We recently completed 3 x 10800 Inserv version upgrade to veriosn 3.1.3 P01 . also the SP had been upgraded to rhel_sp-4.2.0.GA-29 version ,
what i found that user spvar default password had been changed after SP upgrade , 3parcust user had not be changed . i need to get default password for spvar user , can any body help

default password 3V@rpar is not working for all 3 x 10800 3par Storage

Thanks for your help in advance


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 Post subject: Re: 3par 10800 spvar password after upgrading to 3.1.3 P01
PostPosted: Wed Jun 04, 2014 2:58 pm 

Joined: Mon May 26, 2014 7:15 am
Posts: 237
Why do you need the password for 3parvar?

Hp change the password regularly now due to too many people knowing the passwords and posting them online.

I had a right game getting them to tell me the root password the other day when they thought I was a customer.


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 Post subject: Re: 3par 10800 spvar password after upgrading to 3.1.3 P01
PostPosted: Thu Jun 05, 2014 5:36 am 

Joined: Tue Oct 30, 2012 10:05 am
Posts: 26
spvar should not be used by end-users, its a service partner account.
3paradm and 3parcust should be sufficient


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 Post subject: Re: 3par 10800 spvar password after upgrading to 3.1.3 P01
PostPosted: Thu Jun 05, 2014 7:03 am 

Joined: Thu Oct 24, 2013 6:50 pm
Posts: 185
Refer them to their own guide on the matter:

http://h20566.www2.hp.com/portal/site/h ... cachetoken

Page 13:
The spvar password should be changed by the customer


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 Post subject: Re: 3par 10800 spvar password after upgrading to 3.1.3 P01
PostPosted: Thu Jun 05, 2014 4:34 pm 

Joined: Mon May 26, 2014 7:15 am
Posts: 237
Josh26 wrote:
Refer them to their own guide on the matter:

http://h20566.www2.hp.com/portal/site/h ... cachetoken

Page 13:
The spvar password should be changed by the customer

It's quite contradictory really as it says it's only used by hp personnel and authorised service partners, so why have the customer know the password.

My experience is that hp use the spdood username to do anything maintenance related.


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 Post subject: Re: 3par 10800 spvar password after upgrading to 3.1.3 P01
PostPosted: Fri Jun 06, 2014 3:33 am 

Joined: Tue Oct 30, 2012 10:05 am
Posts: 26
It is not just HP personnel serving the 3PAR system.
Authorised service partners don't have access to the spdood account.
They should use spvar


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 Post subject: Re: 3par 10800 spvar password after upgrading to 3.1.3 P01
PostPosted: Fri Jun 06, 2014 4:38 pm 

Joined: Mon May 26, 2014 7:15 am
Posts: 237
I'm not aware of anything an authorised service partner would need to know that username for in the first place though, without also being joined by a hp support representative.

I know the spdood password, I've never seen the spvar account used personally.

Unfortunately I don't know the answer to the op question, so I can't help any more.

But I'm still interested to know what people are using that username for.


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 Post subject: Re: 3par 10800 spvar password after upgrading to 3.1.3 P01
PostPosted: Tue Jun 10, 2014 6:36 pm 
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Joined: Tue Aug 18, 2009 10:35 pm
Posts: 1301
Location: Dallas, Texas
I am not much help here either.

Back before HP acquired 3PAR, all field service was done by a 3rd party. SPVAR was the account used by non-3PAR specific general purpose field techs to perform guided/scripted maintenance for replacing failed components on the system. I have witnessed drive swaps and node swaps done using the scripted maintenance and have been very impressed with the level of detail and quality of instructions that the service process guides SPVAR through.

Today, the HP badged field techs still use HPVAR, but they tend to skip the guided wizard and drop to command line or spmaint.

I'm guessing that SPVAR would be required if a customer wants to/needs to do self-service drive swaps or other maintenance using the graphical html guided wizards, just a guess. Probably more prevalent with EOL hardware and remote areas where HP support is sketchy or not permitted.

_________________
Richard Siemers
The views and opinions expressed are my own and do not necessarily reflect those of my employer.


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 Post subject: Re: 3par 10800 spvar password after upgrading to 3.1.3 P01
PostPosted: Tue Jun 10, 2014 7:02 pm 

Joined: Mon May 26, 2014 7:15 am
Posts: 237
Hmmm, not sure,

I added some disks to a v400 and used the maintenance wizard on the SP, and I can't remember using that account, afaik I was just logged into the SP as 3parcust.


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 Post subject: Re: 3par 10800 spvar password after upgrading to 3.1.3 P01
PostPosted: Sun Aug 03, 2014 2:10 pm 

Joined: Tue Jul 30, 2013 3:30 pm
Posts: 10
Im actually doing an upgrade to a 7200 and a F200 and logging into the 7200 I could upgrade using the 3parcust userID, but logged into the SP as 3parcust and trying to do an upgrade, it pops up a window saying 3parcust is not authorized to perform update. So Im trying to use the spvar userID with password 3V@rpar and 3V#rpar and neither of them work now with SP-4.2.0.GA-29 P001, and P002. Why would the 7200 work with 3parcust and the F200 wont. I looked on SPOCK and an F200 is on the compatibility list for 3.1.3.

Thanks for the help.
Todd


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